In recent news, Shimano has issued a significant recall for thousands of their cranksets, and we are here to ensure your safety and peace of mind. Whether you purchased your bike from us or not, we are ready to assist in processing the necessary warranty work.
Only specific Shimano cranks are affected and may require an inspection or replacement under warranty. To help you navigate this recall, we've put together a comprehensive guide on what you need to know and how to get your cranksets checked for free.
Understanding the Shimano Crankset Recall
Shimano, a renowned name in the cycling industry, has identified specific cranksets that need immediate attention due to safety concerns. While this recall might have caused some concern, it's essential to note that not all Shimano cranksets are affected. The recall targets only certain models that require inspection and, if necessary, replacement under warranty.
The cranksets that have been effected are the following:
And those that feature the following codes will need to be inspected:
Our Commitment to Your Safety
At Cycle Exchange, your safety is our top priority. Whether you purchased your bike from us or not, we are here to support you through this recall process. If your bike is equipped with one of the affected Shimano cranksets, please don't hesitate to take advantage of our inspection services.
To book an inspection with our expert team, simply send an email to workshop@cycleexchange.co.uk. We will work diligently to ensure your crankset is inspected and, if needed, replaced, all at no cost to you.
Don't Live Nearby? Find a Convenient Shimano Dealer
If you're not located near one of our Cycle Exchange locations, don't worry. Shimano has a network of authorized dealers ready to assist you with the recall. Find a nearby Shimano dealer who can inspect and address any issues with your crankset. Your safety is paramount, and we encourage you to act swiftly if your bike is affected.
In conclusion, the Shimano Crankset Recall is a proactive measure to ensure your safety while cycling. If your bike is equipped with one of the affected cranksets, reach out to us at workshop@cycleexchange.co.uk for a free inspection, regardless of where you purchased your bike. For those who are not in close proximity to us, locate a nearby Shimano dealer to get your crankset checked promptly.
Your safety is of utmost importance to us, and we are committed to keeping you informed and protected throughout this process. We look forward to assisting you and ensuring your biking experience remains safe and enjoyable.
